naming the sims on my family plan account

[RedS1lence]

Hello

I currently have 2 sims on my family plan. One of which I managed to name as my daughter so it shows her name within the app. I activated her number online as I wasn't porting a number and it was her first phone.

I can't find any way to change the name of my 2nd sim to my other daughters name, online or in the app.

In fact, online it still shoes both accounts as telephone numbers whereas in the app I see 1 daughters name and the other as a phone number.

Is there any way to edit the 2nd sim into a name?

Thankyou

[Katie_B]

Thanks for getting back to me @CLOU. 

This may not update right a way. 

When did you download the app and allow access to contacts?

I understand this must be frustrating but please be assured this will update. 

Katie

[Henewa54]

What is this stupid thing on this platform.How do I access my accounts and data.

[Christopher_G]

Hi @Henewa54 

You can access your accounts through EE Online.

Chris