mobile phone app

Lukellie · ‎22-01-2026

I have a EE broadband account which I can access on the app, but I also have an EE mobile account which is registered under a different email address

Can I get both accounts onto the app?

Leanne_T · ‎22-01-2026

Hi @Lukellie

Thanks for coming to the community.

If you would like to look into adding both to the same EE account, please give us a call and the team can check this for you and see if they can remove one of the registered email addresses for you to link both in the EE app.

Thanks 🙂

Leanne.

View solution in original post

Chris_B · ‎22-01-2026

@Lukellie Only if you use the same email address for both accounts.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎22-01-2026

Hi @Lukellie

Thanks for coming to the community.

If you would like to look into adding both to the same EE account, please give us a call and the team can check this for you and see if they can remove one of the registered email addresses for you to link both in the EE app.

Thanks 🙂

Leanne.

XRaySpeX · ‎22-01-2026

Yes, by logging out of 1 & logging into other. I do it all the time!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP