data app

sfakhraii74
Explorer

‎01-11-2022 03:10 PM

after i reinstall my EE app, its wont show my data allowance and its just shows 0!!!!

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎01-11-2022 04:49 PM

Hi @sfakhraii74

Thanks for coming here. 

Can you view the data allowance if you log into your My EE account online? 

Do you have unlimited data? 

Leanne 🙂

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sfakhraii74
Explorer
In response to Leanne_T

‎01-11-2022 06:42 PM

yes i can but in app its shows Zero!!!

Sent from my iPhone
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Leanne_T
EE Community Support Team

‎02-11-2022 08:30 AM

Thanks @sfakhraii74

Can you try removing and redownloading the app again, does your data allowance show? 

Leanne 🙂

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