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Wrong phone number

Radhika9
Visitor

‎04-08-2023 09:53 PM

Hi 

I bought a pay as you go and logged into myEE app. Even though there was security check with a pin sent to my phone number, the account shows a different phone number that is not mine and is not my plan or balance. How to correct this? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-08-2023 09:59 PM

Do you have or ever had any other PAYG nos. with EE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP