Wrong account holder

[Tarrys-mate]

Somehow my 16 year old son has been set up as the account holder on the my ee app. I need to change it back to me but can't figure out how. Any help would be great.

[Katie_B · Accepted solution]

Hello @Tarrys-mate. 

If you're the account holder, you can switch from user to bill payer in My EE. Just go to Account settings > Manage numbers.

Please be sure to let us know if you need further assistance. 

Katie 🙂