09-10-2025 01:51 PM
Is anybody else finding the WiFi controls don’t work on the iPhone17? I go through the sets, click set up & then just get this screen. It’s so frustrating as we really need WiFi controls in our home & it doesn’t work on either phone!
Solved! See the answer below or view the solution in context.
09-10-2025 04:29 PM
Hi there @elleebee
Thanks for coming to the community.
Can you try deleting and reinstalling the app from both phones and trying to access the WiFi controls again, once this has been reinstalled? If the same happens and you get a blank screen, please get in touch with our broadband tech guides and they can get the account looked into for you.
Leanne 🙂
09-10-2025 04:29 PM
Hi there @elleebee
Thanks for coming to the community.
Can you try deleting and reinstalling the app from both phones and trying to access the WiFi controls again, once this has been reinstalled? If the same happens and you get a blank screen, please get in touch with our broadband tech guides and they can get the account looked into for you.
Leanne 🙂
09-10-2025 11:50 PM
Yes I can’t turn off my sons phone so annoying