Why is the upgrade page still broken after all these years?

JohnFourty40
Explorer

‎20-12-2024 01:23 AM

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Spoken to support, said it would be fixed in 5 days. 

2 weeks later it's still goosed.

Searching online shows this has been an issue for nearly 3 years. What is going on?

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12 REPLIES 12
emilyh1986
Investigator
Investigator
In response to DantheSwan

‎02-01-2025 10:42 AM

I absolutely agree - it is clearly a widespread issue, but EE think it is acceptable for each individual to call up to get it sorted.  I tried via the online chat, was there for about an hour, the guy clearly didn't understand, he said it was fixed but it Is not. Still no further forward! I have been with EE for about 6 years and it is not going to reach 7 at this rate!

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Nickpc
Investigator
Investigator
In response to Lesley_W

‎02-01-2025 11:12 AM

This issue still persists, having a message saying we are working on it is not any good, how about doing something to actually fix the faultIMG_1097.png

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jkeyte
Visitor

‎09-01-2025 10:20 PM

EXACT SAME ISSUE HAD IT FOR MONTHS

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