Why is the upgrade page still broken after all these years?

[JohnFourty40]

Spoken to support, said it would be fixed in 5 days. 

2 weeks later it's still goosed.

Searching online shows this has been an issue for nearly 3 years. What is going on?

[emilyh1986]

I absolutely agree - it is clearly a widespread issue, but EE think it is acceptable for each individual to call up to get it sorted.  I tried via the online chat, was there for about an hour, the guy clearly didn't understand, he said it was fixed but it Is not. Still no further forward! I have been with EE for about 6 years and it is not going to reach 7 at this rate!

[Nickpc]

This issue still persists, having a message saying we are working on it is not any good, how about doing something to actually fix the fault

[jkeyte]

EXACT SAME ISSUE HAD IT FOR MONTHS