When you'll fix the app ?

Cammy82 · ‎02-06-2023

Hey EE Team as a mobile provider you are obliged to answer and help people. What a heck is going on with the app? People pay you horrendous bills for this rubbish service. Answer!!

XRaySpeX · ‎02-06-2023

EE CS might be obliged to answer but this user forum isn't CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎02-06-2023

Hi @Cammy82

Have you tried deleting and redownloading the app? If you're still having problems after that, could you let us know what they are and we'll do our best to help?

Thanks

Chris