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Dunc1961
Established Contributor
Established Contributor

‎18-09-2023 11:35 AM

**bleep** is going on with the my ee website and app why is it broken so much of the time ?
I don't want to upgrade which the website will let me do I just want to check my bills and gift data.

2 REPLIES 2
Leanne_T
EE Community Support Team

‎18-09-2023 01:40 PM

Hi @Dunc1961 

Thanks for coming here. 

What happens when you log into your My EE account to view the bill or gift data? 

Leanne.

0 Helpful
Dunc1961
Established Contributor
Established Contributor

‎18-09-2023 02:32 PM

It logs into the 1st page then will not go to bills or details on the account, after 3 hours of both trying and being on the EE messenger service I now have what I need from them.
This is a known problem with both the app and the website and EE say they are trying to fix it asap.