Upgrades prices on site

Claire0
Explorer

I’m looking at upgrading and tried on the site, there is a discounted price but when I click on the phone the price is much more. There is no indication of what combination of phone and airtime would give you the discounted price. For example the iPhone 14 max gives a reduced price of £43.83 but when clicking on it the price is £60+. How do you get the discounted price?

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

I'd recommend contacting our upgrades team on 150 @Claire0 

They'll be happy to help. 🙂

James

View solution in original post

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Claire0,

Welcome to the EE Community. 🙂

Does your discount show separately in the basket when you go to checkout?

James

No, shows the higher price without any discount 

James_B
EE Community Manager
EE Community Manager

I'd recommend contacting our upgrades team on 150 @Claire0 

They'll be happy to help. 🙂

James