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Last months call history
Need to see my last month's call history
Sim Contract
My EE 12 months sim only contract ends in approximately 3 weeks. I note that the same contract over 24 months is now considerably cheaper than I am paying so want to swap to the new one. Myee doesn't currently give me the option of upgrading to a new...
Resolved! Refund not received
I certainly didn’t want it to get to this point however, I’ve been having a back and forth with EE regarding a refund of £100 that I should have received since Jan 3, and each customer service agent that’s I’ve spoken to have either assured me I’ll g...
Need to downgrade
Am abroad and hardly using my phone, just whatsapp on wifi. No minutes no data. Need to either change my number to pay as you go or downgrade to the cheapest rolling contract. Not sure why I am on £40 a month, not even in contract.
Resolved! how do I delete recordings on EE TV
Hi, I'm new to EE tv and cannot work out how to delete recordings. I am not particularly tech savvy.Any help gratefully received.
Deleting multiple recordings at once
So I've switched from BT to EE, and while the EE TV setup looks the same, the recordings section isn't. It doesn't present in a separate menu like BT used to, and it seems you can only delete recordings one at a time. Some of the functionality that ...
Contract
My partner set up a deal so she knew exactly what she would pay each month yet she was charged far more. When she tried to sort the problem and asked to move to a cheaper deal she was refused even though the deal had been sent to her account. She ha...
Broadband
I paid my broadband a few days ago in which it was 44 pounds however ive had a message a day later saying i need to pay 88 pound after the restrictions have been lifted, is there a reason why?
Broadband not working
UPnP was not working on my Xbox series x, I tried to reset my modem and router with the UPnP turned off to reset it. Now my router won’t connect to the broadband. I live in Torquay, Devon. Is anyone else having service issues, currently, in this are...
Upgrade from Legacy FTTC to New EE Full Fibre
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...
Latest from our Blog
Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
