Upgrade but can’t get through to EE

[CarolG72]

I upgraded my phone last night 

went all the way through 

then email saying thank you for your order can you ring us to verify 

I have been trying all day but just can’t get through 

[Christopher_G]

Hi @CarolG72 

Welcome to the community.

I'm sorry to hear that. Please try and call again today. Hopefully they can complete the order with you then.
Chris

[CarolG72]

Thank you 

I tried one more time last night and after around 40 mins someone answered

it threw me and I said oh my god are you a real person 😂 she was lovely and new phone sorted and be here in around a month 

the iPhone 15 pro max 

I normally just go for iPhone so excited 

[Christopher_G]

Ah, that's great, @CarolG72 

Thanks for letting me know, and thanks for your patience whilst getting through.

Hope you love your new phone when it arrives. 🙂

Chris