Upgrade but can’t get through to EE
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19-09-2023 06:02 PM
I upgraded my phone last night
went all the way through
then email saying thank you for your order can you ring us to verify
I have been trying all day but just can’t get through
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20-09-2023 08:29 AM
Hi @CarolG72
Welcome to the community.
I'm sorry to hear that. Please try and call again today. Hopefully they can complete the order with you then.
Chris
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20-09-2023 08:32 AM
Thank you
I tried one more time last night and after around 40 mins someone answered
it threw me and I said oh my god are you a real person 😂 she was lovely and new phone sorted and be here in around a month
the iPhone 15 pro max
I normally just go for iPhone so excited
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20-09-2023 08:33 AM
Ah, that's great, @CarolG72
Thanks for letting me know, and thanks for your patience whilst getting through.
Hope you love your new phone when it arrives. 🙂
Chris

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