Please someone help!
since October last year i'm unable to view /print my bill on line or in the app.? I need to see this information! so i can check each month.
I have made several calls for help with this and the EE team are having to post out my bills each time. I want this information to show on my dash board as it always use to? I was told last time that a few users were experiencing this issue and it would be resolved in 48 hours!
We are now January 2026 and again i called EE and again the kind customers service operator agreed to post my latest 2 bills out free of charge, going forward if i wanted paper bills i would have to pay an extra £2.50 a month! I don't want paper bills, i want to be able to view and print my bills from my on line account as i always use to be able to do.
I was also offered a call back from the technical team within 15 mins, this did not happen!
Please help!!!!
