Unable to gift data

[Iain17]

Hi the new app is terrible, just tried to gift my wife data and I am unable to, yes I could on the old app and yes I have enough data (120gb remaining). Really irritating as my wife only has a allowance of 3gb.

[Leanne_T]

Hi @Iain17

Thanks for coming here. 

What happens when you try and gift data on the app? 

Can you log into your My EE account online and gift data? 

Leanne.

[Iain17]

It doesn’t allow me to choose an phone number on app, even though the number is linked to the EE account. When I attempt to do gift data online all I get is a blank screen.

[Leanne_T]

Hi @Iain17

If this is not working in your My EE account online either, please call us on 150 the team will get this looked into for you. 

Leanne 🙂