05-06-2024 04:06 PM - edited 05-06-2024 04:41 PM
Both methods of accessing the account to gift data are giving error messages and it’s been like that all day! My son has run out of data and needs his phone!
@EE Community Support Team
05-06-2024 05:26 PM
Hi there @Me2andu
Thanks for coming to the community.
Have you been able to gift data to your son's number previously?
Thanks 🙂
Leanne.
05-06-2024 06:32 PM
Hi @Leanne_T
yes every month it works fine but this time there is an issue with the EE system being able to show the current data status for each of our family phones.
05-06-2024 06:50 PM
Thanks for coming back to me @Me2andu
To get your EE account looked into and the data gifted to your son, please call us on 150 and the team will be happy to help 🙂
Leanne.