@max_gilani99 , if you have Skype, you can ring customer service on their free number, which you will find by clicking on the contact us.
Web chat is only available for customers, who have mobile contract, which you can find by logging into your account and it will show up, equally, by logging into your account, you will find your PUK code. You can click on My EE at the top of this page.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
