cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Two Factor authentication

Maira2
Investigator
Investigator

I enabled Two Factor authentication on my account and now I cannot log in!

12 REPLIES 12
jncee
Explorer

That's useful to know --  I have no mobile signal so cannot use 2FA with laptop dongle/SIM  - unless someone can suggest a way of doing so  (my 2FA mobile is not EE....annoyingly the EE dongle does get a signal!)

 

Ali_A
EE Community Support Team

@jncee 

Can you temporarily pop your EE SIM out of your dongle and into the mobile phone to receive the SMS? 

This should work if your mobile device is unlocked to use any SIM. 

Ali

Thanks. A bit of a faff.