The EE app shows 2 messages? How do I access these?

[Boomer929]

They appear in red on the app but I can’t find them anywhere when I open the app?

[mj51bky]

Same for me, a number 2, hasn’t disappeared?

[QWERTY1235]

When will this be sorted?

[James_B]

Hi @QWERTY1235,

A small number of customers are seeing a notification on their device after updating their My EE app. We are investigating why this notification is displaying incorrectly, and we’re working to fix this.

James

[Bobsom001]

Hi

I still have this issue, any idea when this will be resolved, it stresses me out.

[Christopher_G]

It should be fixed through an app update in the near future, @Bobsom001.

Chris

[Rhojayp]

Any idea when the app update will be implemented please? I was in a live chat, resolved the issue and deleted history but I’ve still got 1 message on the app that I can’t get rid of!

[James_B]

Hi @Rhojayp,

Welcome to the EE Community. 🙂

Sorry, I don't have a date for when the fix will be rolled out. Please make sure automatic updates are enabled so you get it as soon as it is ready.

Thanks

James

[Levan1]

Still have it 

[Sexyshaz]

Hi tiene YouTube sent me acoad but i cant get my messages can YouTube helpas itonly lastres mlnits

[Sexyshaz]

EE haber sent me a coad bueno i cant gente my message's