03-01-2023 11:36 AM
I absolutely despise the ee app/site, it’s so bad and always crashing/showing errors when I do finally manage to enter.
I tried to top up a £10 pack, it told me to put £10 on which I did and then it proceeded to buy a different pack! Phone companies in the UK always give such a terrible, crappy service. Sort it out EE, I was going to switch providers and now I plan to even more so!
03-01-2023 01:47 PM
Hi @We-r-rly-bad,
Welcome to the EE Community. 🙂
I'm sorry to hear the wrong pack was applied to your account. Our Customer Care Team will be happy to amend it if you get in touch.
James