21-07-2026 11:19 PM
Can't log onto the app or website to control my child's devices and no way to do it locally on the router. Very poor service.
We should be able to manage the settings locally. The App seems to be down every time I want to change my kids settings.
Very frustrating!!!
22-07-2026 12:33 AM
Same here
22-07-2026 12:33 AM
Yes, north Hertfordshire
22-07-2026 12:34 AM
Im rugby so must be accross the board fuming
22-07-2026 12:37 AM
It’s back up for us (Hertfordshire) It was a 30 minute update.
22-07-2026 12:38 AM
Down in suffolk uk
22-07-2026 12:39 AM
Were still down didnt go off till 12.20
22-07-2026 12:43 AM
Yes been down for about 10 minutes now
22-07-2026 12:45 AM
The point of this user discussion forum is to seek & provide help between peer users of the EE networks. You will rarely see direct responses from EE staff relating to specific a/c's of users but only general advice. At 11 PM you can only wait until 8AM next day to call CS.
22-07-2026 12:48 AM
22-07-2026 12:52 AM
Been down for about half hour now can’t access app or anything