I need to check my bill and look at possible upgrade but it says I’m not the account holder. I’ve been with EE for years with the account always in my name and paid by me.
I’ve called about this issue before and promised it would be rectified but without success. I don’t have access to manage my phone number (either on website or app) to change from a user to bill payer.
is there any way round this as calling EE hasn’t helped in the past.
