Problems with binding a cell phone number

[Eize]

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我从ee商店购买了一张SIM卡，当我尝试将其绑定到家中的ee应用程序中时，它显示了一个问题。

 

我无法将其绑定到应用程序，但我仍然可以使用流量并接收短信。

[Leanne_T]

Hi there @Eize 

Thanks for coming to the community. 

Is this a new EE pay as you go or pay monthly SIM card? 

If this is pay as you go, have you topped up the account? 

Leanne.

[XRaySpeX]

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@Eize wrote:

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I bought a sim card from the ee store and when I try to bind it to the ee app at home it shows a problem.

I can't tie it to an app, but I can still use data and receive text messages.

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