Porn on mobile data not working - The EE Community

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6 REPLIES 6

Please read and follow the EE guide on parental controls: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Still not working

What message are you receiving.

Are you on EE PAYG or pay monthly contract.

If these are age verification checks by the site then these are restrictions outside of EE control and imposed by the UK Government under the Online Safety Act.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

It's a safe search filter on from Google, I'm on an EE PAYG rocket pack, WiFi has gone down and mobile data refuses to access any porn whatsoever

Hi there @Ry48

Thanks for coming to the community.

What device are you using? Have you tried the steps in the Make Google Search safer with SafeSearch - Android - Google Search Help page to see if this helps?

Thanks 🙂

Leanne.