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Phone purchase date

AmandaPL
Investigator
Investigator

I want to find out when I bought my phone but I can't find any history at all on the website of my phones or my contracts. Do these exist? Where are they? How can I find out?

2 REPLIES 2
Schockwave
Community Hero
Community Hero

@AmandaPL , if you take a look here you may find the answers, otherwise you will have to contact customer service:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Upgrades-All-you-need-to-know/m-p/1143528

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Leanne_T
EE Community Support Team

Hi there @AmandaPL

 

Thanks for coming here 🙂

 

If you log into your My EE app and select the number you would like to check, then Plan and add-ons you will see your contract start and end date. 

 

Hope this helps. 

 

Leanne.