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Phone bill w

Lardie1979
Investigator
Investigator

‎04-10-2024 01:57 PM

Hi can you help my 2 elderly parents have sim only and have both received a text I’m sure I did ring up to change there plan is there anyway you can check this for me please 

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-10-2024 02:11 PM

@Lardie1979  you will have to call customer services about this as this is a public forum that has no access to EE accounts. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎04-10-2024 05:26 PM

Sorry, but what is the issue with their a/c's & what did the text say?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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