Payment

Ls75 · ‎13-07-2026

I have been trying to pay my flexi payment plan on the ee app but everything its says "it cant show this information yet and its their fault and they are working on it" I have deleted the app and downloaded it again. And its still the same.

Northerner · ‎13-07-2026

Hi @Ls75

Call EE CS on 150.

Have you not arranged a direct debit as that the best way.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎13-07-2026

Hi @Ls75

Call EE CS on 150.

Have you not arranged a direct debit as that the best way.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎13-07-2026

You can't pay a FlexPay payment via your EE a/c but you need to call CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP