Community Activity

EE tv on apple tv subtitles

I have recently been getting problems with subtitles coming on by themselves, i am having to keep turning them off as im not asking for them to come on. is anyone else having the same problem on there apple tv EE tv is there a fix for this.

Markd53 by Contributor
  • 366 Views
  • 7 replies
  • 0 Helpful

Power of Attorney

Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...

Contracts

I’ve checked on the ee store and the price for the iPhone 16 pro with the all rounder plan is36 months contractThe device cost is 27 a month The plan is £28 a month Thats £55 When I took out a new contract October 2024It says my plan is £56 a month f...

Top up as you go error

Some errors occurred ! The message all the time I receive to top up as tou go, I tried on the mobile given but said error again! 

Vilutza by Investigator
  • 9 Views
  • 0 replies
  • 0 Helpful

Resolved! Mobile Phone order

I have ordered an Iphone 16 pro max EE no Frills unlimited on the 24th of April. I have received an email confirmation only but have not received any further information about when my phone will be delivered. I have tried to track the order but it do...

Zhaahir by Investigator
  • 69 Views
  • 5 replies
  • 3 Helpful

Lost TV channels

I have just switched from BT to EE and have now lost a number of channels I used to watch. Can anyone explain why this is? 

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 91 Views
  • 2 replies
  • 3 Helpful

EE account from self employed to student

I'm a international student I was start my sim contract on November 2024 with EE that time I was new in this country and due to a language barrier my account was created is a self employed last day I visited the EE store to upgrade the contract but a...