POOR SERVICE

Seanmc3 · ‎10-06-2023

Doesn’t give you an approximate time of when it will be back on.

**bleep** poor service

Schockwave · ‎10-06-2023

Welcome to the community,

If you had checked other threads, you would have found what to do, as there is nothing wrong with the app;.

Make sure you have the latest version, uninstall, reinstall the app, if that does not solve the problem, ring customer service to reset your account.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎10-06-2023

@Schockwave There is a new issue.

@Seanmc3 If EE give you an approximate time and that time lapses you’ll only kick off because that time has passed.

if you need access to your account you can always access your account via your web browser

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.