15-04-2026 12:18 PM - last edited on 15-04-2026 12:24 PM by Peter_W
I have been struggling with this problem for a long time. I went to their office, called them Someone used my bank details and purchased some goods from my name. It is showing overdue in my cibil report .
I have also complained to the police regarding this but no solution is being found till now. I have also police reference number NFRC************ He is saying that you have also been scammed. You should contact the EE people and file your complaint with them. Please solve my query quickly. My symbol is getting deleted due to which I am facing a lot of problems in purchasing anything.
Regards
Mandeep
[Mod edit - removed full name, account number and police reference. Please don't share any identifiable information on these public forums]
15-04-2026 12:04 PM - last edited on 15-04-2026 12:16 PM by Katie_B
I Mandeep *********************************
I have been struggling with this problem for a long time. I went to their office, called them Someone used my bank details and purchased some goods from my name. It is showing overdue in my cibil report I have also complained to the police regarding this but no solution is being found till now. I have also police reference number ******************* He is saying that you have also been scammed. You should contact the EE people and file your complaint with them. Please solve my query quickly. My symbol is getting deleted due to which I am facing a lot of problems in purchasing anything.
Regards
Mandeep Singh
Mod edit: [please don't post personal information on the community].
15-04-2026 12:10 PM - edited 15-04-2026 12:13 PM
@Mandeep6 : REMOVE full name, DOB, postal addy, police ref. from this public site. No wonder someone scammed you.
15-04-2026 12:16 PM
15-04-2026 12:23 PM
15-04-2026 12:27 PM
When will they ever learn?
Aside: Now also applies to Trump 😉.
15-04-2026 12:49 PM
Hi @Mandeep6
You need to speak to EE CS on 150 about this issue and you can complain here: https://ee.co.uk/help/contact-ee/complaint
You also need to speak to your bank and consider a claim with them
https://www.fca.org.uk/consumers/fraudulent-payments
Lastly speaking with Citizens advice is advisable as well.
https://www.citizensadvice.org.uk/
Thanks