Community Activity

Resolved! eadele494@gmail.com

I put £15 pounds in on my phone and I have ran out of mine when I'm contracting pay monthly I only paid £15 pounds week and half ago why have you cut me off

Resolved! Bill paid but still restricted

I have paid my bill for broadband, it was paid late and my services were restricted. But now it has been paid  how long will it take for my services to work again. 

Jenni232 by Visitor
  • 829 Views
  • 7 replies
  • 5 Helpful

Resolved! Declining Signal Strength Lake District

Postcode LA22.  Data download speed early morning is 50 mps.  Over the course of the day it declines until it is 250kps early evening and unusable.  Seems to be a repeating issue. Can anyone help?  

SteveT11 by Investigator
  • 114 Views
  • 10 replies
  • 3 Helpful

Paying

Hi alli paid my pay as you go bill and the money came out my bank account, yet ee are still saying that I need to pay my bill and I cannot use my data. I don’t fancy paying twice. What should I do ?

Sim issues

I got my mum a new sim from the supermarket and she wants it’s just so she can use WhatsApp, she doesn’t need all the data and calls just needs the number to be verified for her to use in her tablet. She is always connected to WiFi so how can I get t...

Blondie34 by Investigator
  • 77 Views
  • 5 replies
  • 0 Helpful

US Data Roaming

Hi, i'm currently in the US and purchased a 900mb 7 day roaming package however my phone won't let me connect to the internet. I have turned it on and off, turned data roaming on and off, tried putting it in flight mode then on again, i have tried se...

Second apple tv

Has anyone bought from eBay an EEtv Apple TV for a second box and it’s worked. im considering buying one from eBay and using it as my second box as its far superior than the mini box. some folk are selling the EETV unopened Apple TV 

Markd53 by Contributor
  • 18 Views
  • 0 replies
  • 0 Helpful

SIM plan question

I was on a legacy plan from Plusnet where I was paying around £6.88 a month. The following is all to the very best of my recollection. I received a text from EE around the beginning of July 2025 informing me that my payment would increase to £7.50. F...

5g mobile broadband keeps turning off

Hi, i have recently (January 23) upgraded from the 4g mobile broadband to 5g mobile broadband.this new device seems to be a sealed unit so the battery is not accessible unlike the 4g model. over the past week, the device has begun turning off unexpec...

RyKirwan by Explorer
  • 1802 Views
  • 4 replies
  • 0 Helpful

EE TV Box turning on by itself

I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...

JZW_2025 by Contributor
  • 1469 Views
  • 37 replies
  • 4 Helpful