I am writing in response to your recent text message regarding my new contract and arrival of new SIM card for my mobile phone.
Unfortunately, I have yet to receive the new SIM card, and as a result, my old SIM card has been disconnected, leaving me without service as of today. This has caused significant disruption to my work, as I have been unable to send patient referrals or maintain essential communications. This situation is negatively impacting my professional reputation and could lead to further complications.
I am deeply disappointed by this delay and the resulting inconvenience. I would appreciate an explanation for the delay and urgent assistance in resolving this matter.
I look forward to your prompt response.
Best regards,
