New EE app is awful!

tb73 · ‎27-08-2022

Don’t know about others but the new EE app on iPhone is almost unusable. When it loads it just freezes for up to 30 seconds and trying to navigate around, it frequently won’t scroll.

The new app also does less than the previous one, so why change it?? And why don’t you test it before releasing it?

Chris_B · ‎27-08-2022

@tb73 It was tested and it does the same as the previous version. It’s just a different layout.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎27-08-2022

There's every evidence that it has never been tested properly 😉 !

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Afghan_ · ‎02-09-2022

I agree it’s horrible! I can’t even see my bills.

Leanne_T · ‎02-09-2022

Hi @Afghan_

What happens when you try and view your bills?

Can you view the bill in your My EE account online?

Leanne.

Ruby-Rose · ‎14-09-2022

Couldn’t agree more, I can’t do the normal things that the old app did perfectly well, why change something that worked to an app that’s totally useless