My ee account

Keelykohen2017 · ‎27-01-2023

Ive just purchased the nrw samsung watch on pay monthly and im trying to set up my ee account. But i dont have a mobile number or broadbandaccount number to set up. Does this mean im unable to see my monthly bills ect.

XRaySpeX · ‎27-01-2023

You must have had an EE mobile phone or SIM contract to have been able to purchase a watch from EE.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Keelykohen2017 · ‎29-01-2023

I havent. They still let me purchase one. Im with three network for mobile sim

Christopher_G · ‎29-01-2023

Which Samsung Watch do you have, @Keelykohen2017? You definitely don't have another pay monthly number on the same account?

Chris

Keelykohen2017 · ‎29-01-2023

Samsung watch5 and nope definitely not because i was going to take a sim contract out but they said i didnt have to because i wouldnt have used it even if i did

Christopher_G · ‎29-01-2023

That's unusual, @Keelykohen2017. Usually you have to have one.

I would suggest speaking to our Mobile Care team so they can help you get set up.

Chris