06-09-2022 12:59 AM
It says the My EE App is being improved, when i go on the app, any idea when it will be back on and running as i want to use the app to report my phone lost
06-09-2022 07:58 AM
Hi @Katylou01,
Welcome to the EE Community. 🙂
I'm sorry to hear you've lost your phone.
You can't report your phone lost via the app. Please get in touch with Customer Care as soon as possible so a member of the team can bar your SIM and blacklist your phone.
Thanks
James