Community Activity

Two bills after move from BT?

HiBT just "sold" me to EE. I just got bill on EE app and it's the same like every month with BT. But...BT sent me email that my bill for this month is ready as well. My BT app doesn't work since few days, I think because of that switch to EE. And I c...

modelarz by Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful

Cant use esim

Hi I had an Esim on my old phone and had to temporarily change it with another phone due to being repaired. I have tried to log on the app MyEE to activate it on this phone so I can use my new phone as usual and I can’t due to app not being available...

Delivery

Hi I ordered a phone yesterday 13th July  and was wanting to to know if it is getting delivered tomorrow 

Ee and sky q wifi booster issue

Hi after months of backwards and forwards with sky and replacement sky q boxes.Hi everyone, i think i have finally got to the bottom of my issue.My setup was the new ee hub and 3 ee wifi boosters. Sky q main box hard wired, x3 mini boxes, one of whic...

Resolved! Which phones are supported on standalone 5G?

I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...

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Philt8 by Contributor
  • 11789 Views
  • 70 replies
  • 16 Helpful

Live chat

I was using live chat option in ee app and ordered new plan for my sim the ee support changed my plan and then the support asked me to check if my sim is 4g or 5g I told him give me minute to double check then I exit the ee app to check and when I ca...

Alilaith by Explorer
  • 21 Views
  • 1 replies
  • 0 Helpful

How do I get full fibre broadband?

Hi.I was originally a BT broadband customer. When with BT, I had to sign up for part fibre (FTTC), and then could request an upgrade to full fibre. As I live in a block of flats, BT would request via Openreach, Openreach would contact the londlord, t...

SaskiaB by Investigator
  • 54 Views
  • 6 replies
  • 1 Helpful

Pac code

My son has iphone and has a new sim with them and he wants keep his old number how do I do it . I need a pac number if I'm correct