29-09-2022 03:10 PM
Why on my profile and where my imei numbers are on my device the number is not showing as mine ?
07-10-2022 06:43 PM
08-10-2022 07:47 AM
Hi @Maggie52
If you could try the factory reset, to see if this changes after backing up all your data and let us know how you get on?
Leanne.
08-10-2022 07:19 PM
09-10-2022 08:51 AM
No problem @Maggie52
The How to backup your Galaxy phone & restore data | Samsung UK support page, has help if you decide this is something you would like to try to see if this changes the number.
Leanne.