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Community Activity
Full fibre Installation - socket move?
Hi, I'm looking at upgrading to full fibre, which will obviously require an engineer visit. What I want to know is, and I can't find the answer on here, will the openreach engineer install the new full fibre socket in a different room for us? Our exi...
Upgrade
Hi I’m looking to upgrade my phone I’ve tried afew times now but it’s not letting me and I don’t know why
Resolved! Slow Dispatch of new phone
I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...
Can't receive texts.
So I have a pay as go pack sim £20 per month. Had it for about 2 years or so. Just this last week or so I have been unable to receive text messages, however I think I can from EE network as I can get responses from 150 and 2fa. I can send texts to ot...
Have I been scammed?
Read more Hi all can anyone help? I have completed a new contact sign up with a number and are yet to receive an order confirmation. The number is 0191 429 0924 and is showing on the trusted numbers on EE website (Inspired) - one of the partners?cou...
Mobile Calling not working in Australia?
I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...
Trying to claim ear buds offer....
Where can I find my invoice number on my receipt. I am trying to claim my rewards, and it's asking for the invoice number.Also it won't let me enter £0.00 as the amount I've paid but it was an upgrade which I haven't paid anything upfront for. Anyone...
Re: Email changed can't find statements
Can't find 3 mothers of statement how do I find them or can you email me them
Verification codes not received
Hi, I also moved over from Three a week ago and ported my number. I am also experiencing issues receiving verification codes via SMS. Initially no SMS were coming through, then spoke to your technical team and they reset my phone and now SMS come thr...
Upgrade from Legacy FTTC to New EE Full Fibre
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...
