14-04-2026 11:34 PM
How do I manage my hub and devices when the apps not working 2 nights I’ve not been able to pause my sons connection
Solved! See the answer below or view the solution in context.
15-04-2026 10:55 AM
Hi @Marcus1111,
Welcome to the EE Community
On some occasions the app does go down in order for us to perform some essential maintenance and updates. I appreciate this can be inconvenient as it does mean you wont be able to use Wi Fi controls during that time, I am sorry about that.
If you regularly pause your son's connection around the same time, what you can do is setup a schedule so that the connection is paused automatically to help in cases where the app may be down.
Alex
15-04-2026 10:55 AM
Hi @Marcus1111,
Welcome to the EE Community
On some occasions the app does go down in order for us to perform some essential maintenance and updates. I appreciate this can be inconvenient as it does mean you wont be able to use Wi Fi controls during that time, I am sorry about that.
If you regularly pause your son's connection around the same time, what you can do is setup a schedule so that the connection is paused automatically to help in cases where the app may be down.
Alex