Login into my account

Gills2909 · ‎27-05-2023

Help I’ve been trying to sign into my ee account forever. I can login okay but as soon as I press the continue button it says that I need to register a device. I enter my mobile number and it says that “This device is already being used’ so I’m unable to login to my account. I have called ee but I’m still waiting for an answer.

please. HELP

Northerner · ‎27-05-2023

Hi @Gills2909

Call EE CS on 150 and ask them to delete your online account. You can then register again.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.