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Re: Live Chat Gone?

mufuakintayo
Visitor

Hi

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @mufuakintayo ,

Welcome to the community,

If you are on pay as you go, there is no live chat, but if on a monthly contract, you will find it in the app by clicking on help and you will see message us.

Make sure that you have the latest app, otherwise you will not see it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @mufuakintayo ,

Welcome to the community,

If you are on pay as you go, there is no live chat, but if on a monthly contract, you will find it in the app by clicking on help and you will see message us.

Make sure that you have the latest app, otherwise you will not see it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.