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Linked devices missing

RosieC25
Visitor

One of the worst apps I’ve ever used. Whoever is testing needs to do a better job. This should not be live. Just logged in to view my device bills and I now have nothing to manage now! Dreading having to ring a helpdesk to get this sorted! 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @RosieC25 

Welcome to the community.

Could you check to see if there's an update available for the EE App in your app store? It may also be worth trying to delete and re-download it.

If you're not able to access your information through the EE Online desktop site, I recommend speaking with our customer support team.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @RosieC25 

Welcome to the community.

Could you check to see if there's an update available for the EE App in your app store? It may also be worth trying to delete and re-download it.

If you're not able to access your information through the EE Online desktop site, I recommend speaking with our customer support team.

Chris