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Link device

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Ajdlandscaping
Visitor

‎02-01-2026 05:11 PM

Why cant i link my device

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1 SOLUTION

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Debbie_G
EE Community Support Team
In response to Joshbev98

‎05-01-2026 04:17 PM

Hi @Joshbev98.

Welcome to the community.

I'm sorry to hear you’re having trouble linking your mobile to your account.

Because you’ve already tried different devices and browsers, I'd recommend giving our team a call. They'll be able to investigate this further and help get this sorted.

Debbie

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Northerner
EE Community Star
EE Community Star

‎02-01-2026 05:17 PM

Hi @Ajdlandscaping 

What services are you trying to link. 

What error message are you receiving.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Joshbev98
Visitor
In response to Northerner

‎05-01-2026 02:03 PM

Hi I’m having the exact same problem with trying to link mobile, tried on a few different devices and browsers but still the same 

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Debbie_G
EE Community Support Team
In response to Joshbev98

‎05-01-2026 04:17 PM

Hi @Joshbev98.

Welcome to the community.

I'm sorry to hear you’re having trouble linking your mobile to your account.

Because you’ve already tried different devices and browsers, I'd recommend giving our team a call. They'll be able to investigate this further and help get this sorted.

Debbie