Leaving

Jen300 · ‎27-07-2025

Been trying to cancel with EE for over a week, been into store they can't help, been on hold for a total for 4.5hours this week's to 150 still no further forward

Northerner · ‎27-07-2025

Hi @Jen300

You'll need to give 30 days notice. Quickest way is via 150.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎27-07-2025

Hi @Jen300

You'll need to give 30 days notice. Quickest way is via 150.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.