Just landed in USA, trying to buy data….

[djtintin]

And it says that I have to contact the account holder. I AM the account holder…app is down…what should I do? 

TIA

[Rach_H]

Hi @djtintin,

Welcome to the Community!

It sounds like you may be set up as a user on your account, and not the account holder. Did you speak with our team before you travelled to ensure your roaming was active?

Rach