07-03-2023 04:32 PM
If I join my ee will I have to change my original PAYG service to a monthly contract.
At present I top up as and when needed,irregularly!
Solved! See the answer below or view the solution in context.
07-03-2023 04:34 PM
No, you can continue with PAYG & register it to MyEE.
07-03-2023 04:34 PM
No, you can continue with PAYG & register it to MyEE.
08-03-2023 01:48 PM
Thank you XRay..
If I join My EE will I be able to request a sim for a new phone and request my existing phone no. and other data be transferred to new phone?
08-03-2023 02:04 PM
08-03-2023 02:09 PM
Hi James,../yes I am an EE mobile customer, on the original PAYG service…can I transfer/request new sim for a new phone from the My EE account login?
08-03-2023 02:20 PM
Hi @jfostern,
Yes, you can request a replacement SIM at ee.co.uk/app/order-sim.
Hope this helps. 🙂
James
08-03-2023 02:37 PM
Do I need to do this by calling or can I do it by messaging,from my EE webpage….having just registered for my EE.
08-03-2023 02:40 PM
08-03-2023 02:47 PM
Thanks Jim,…however I wasn’t wanting to replace my existing sim!
I’m about to buy a New phone,but before doing so I am wanting to determine how I would go about requesting sim, and transferring my number to New phone.
Hoped this could be done via myEE..
08-03-2023 03:08 PM
Hi @jfostern,
Your number is linked to your SIM card, rather than your handset.
If you purchase a new phone, you'd just need to pop your existing SIM card into it. If it isn't the correct size, you can order a replacement via the link I provided earlier.
James