25-03-2023 08:19 AM
EE told me I would be able to see my itemised usage within a couple of hours on the app/logging in.. that was 2 days so. Another agent now tells me itemised billing is only available monthly on the invoice?!
what is going on ?!
04-01-2024 08:18 AM
Thanks for the details @Dawnj1984
This would need reported to our mobile guides by calling 150, they will get this looked into and if needed raise a support ticket for this error message showing in your EE account.
Leanne.