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I cannot access my account and I need to gift data . What can I do?

daviddave
Visitor
 
8 REPLIES 8
And00
Investigator
Investigator

I can access my account also and urgently need to gift data. The new update is causing big problems apparently!!😡😡😡

Can’t *

Katie_B
EE Community Support Team

Good morning to you both @daviddave and @And00.

Since your post last night have you been able to successfully log in?

Katie

I have not been able to access MyEE app this morning. Found were updates in Googplay, installed but made no difference. I also wish to gift data.

Peter

Sadly no :(((

Sent from my iPhone
Katie_B
EE Community Support Team

Thank you for getting back to me @Slkpha @And00

What error message are you seeing?

Katie

Can access now. App is a little clunky (is that a tech word, slow to request authetication....)? However, was able to do what I needed thanks.



Sent from my Galaxy
Katie_B
EE Community Support Team

Thanks for letting me know @Slkpha

Katie