Community Activity
Positive experience of upgrade from 900Mbps to 1.6Gbps with Digital Voice
EE recently agreed to upgrade me from 900Mbps to 1.6Gbps. They now offer digital voice with 1.6Gbps.I was offered takeover method which is generally only offered to customers with a high monthly spend with mobiles etc, or those who haven't upgraded f...
Flex pay message
Hiya. I have just received a message from 150 saying that I have an upcoming bill of over £900 from Flex Play. I immediately assumed it was spam however the number is genuine and there is no link to click to suggest a phishing scam. I am so confused ...
Resolved! BTP-11195c
I can't get my eetv channels to work it comes up with btp-11195c code no discovery plus channel or any sky channels??Help
Full Fibre - 900mbps - Smart Hub Pro - PS5 performance
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
BT TO EE
I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...
Mobile number switch
I went into EE Sunday. He sent off my PAC and completed the mobile number transfer from o2 to my new sim contract with EE. He told me to put my sim in Monday night and Tuesday morning it would be completed. It’s not complete. My iPhone is showing bot...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
Is there a way to see how much is left to pay on a tech add on?
I was hoping to get the Lenovo legion go but already have a tech add on I am paying off. Is there a way to see how much is left and to possibly pay it off early? Follow up question, will i be able to purchase a tech add on immedietly after paying off...
Contacting customer service to move to SIM Only
Hi , I tried to speak to someone on Saturday during the day and at 6.38 this evening and it said offices are shut. Do you know the actual hours to speak to someone about downgrading to a sim only contract thanks